Frequently Asked Questions

Good to know before we begin.

A few of the things patients ask about most. Don't see your question here? Reach out any time — we're happy to talk it through.

The basics

Getting to know the care.

What is naturopathic medicine?

Naturopathic medicine is a whole-person approach to healthcare that blends modern medical knowledge with evidence-informed natural therapies to address the root causes of illness — not just the symptoms. Learn more about naturopathic medicine →

What's the difference between naturopathic medicine and acupuncture?

Naturopathic medicine is a broad, root-cause approach to whole-body health, using tools like nutrition, botanical medicine, and lab testing. Acupuncture is a component of Traditional East Asian Medicine that uses very fine, sterile needles to restore balance and support the body's natural healing. Dr. Bina is trained in both and often combines them — explore Naturopathic Medicine and Acupuncture & Herbal Medicine.

What conditions do you treat?

A wide range — from women's health and hormones to digestive health, mental and emotional wellness, thyroid and metabolic concerns, autoimmune and allergic conditions, pain, skin health, and pediatric and family care. See the Naturopathic Medicine and Acupuncture & Herbal Medicine pages for the full picture.

What to expect

Your first visit & beyond.

What can I expect at my first naturopathic consultation?

The main goal of our first visit is to review in detail and fully understand your present health concerns — what made you book the appointment, what's impacting your life right now, and where there's room for improvement. Alongside your main concerns, we'll talk through all the factors that contribute to your health — diet and hydration, sleep and energy, exercise, stress and moods, and more. Past medical history, family history, lab results, and a comprehensive supplement or medication review may all be discussed.

By the end of the first visit, we create a preliminary plan together and get the next steps in motion. Every initial plan looks different — uniquely tailored to you, taking into account your schedule, mental load, finances, and both immediate and long-term needs. It may include conventional or specialty lab testing, acupuncture protocols, a personalized herbal tincture or granular tea, referrals for specialty evaluations, further diagnostics, or educational materials. First visits typically last 60–75 minutes. Follow-up consults are scheduled and billed based on time (15, 30, 45, 60, or 75 minutes), in person or by phone, and can be combined with acupuncture sessions.

What can I expect at my first acupuncture session?

Our first session starts with a conversation about your current health concerns — the details of your present symptoms and related history. East Asian Medicine includes unique evaluations like tongue and pulse diagnosis and the classic ten-question pattern evaluation. Once we set a plan and intentions, you'll get situated for treatment.

Many clients prefer to lie face up or face down on the exam table; treatment can also be done seated or side-lying. The needling process takes 5–10 minutes depending on the number of points selected, and the needles are retained for 15–30 minutes while you comfortably relax. Depending on your goals, additional therapies may be incorporated — fire cupping, moxibustion, electroacupuncture, acupressure, gua sha, and/or herbal medicine recommendations.

How should I prepare for my acupuncture visit?

Wear comfortable, loose-fitting clothing if possible. Drink water and eat a light meal or snack within a few hours of your appointment — avoid arriving on an empty stomach or dehydrated. Bring a list of your medications and supplements, and any recent lab work if applicable.

Is acupuncture painful?

Acupuncture uses very fine, sterile needles — as thin as a strand of hair. Many are inserted with little to no sensation at all; some points may produce a brief pinch or mosquito-bite feeling that lasts a second or two. Once a needle is in place, you may feel heaviness, warmth, tingling, a dull ache, pressure, or a spreading sensation along an arm or leg — in Traditional Chinese Medicine, these are considered a therapeutic response rather than pain. Some areas (fingers and toes, ears, face, ankles, wrists) can be more sensitive. The treatment itself is meant to be calming — many people become deeply relaxed and even fall asleep.

Do you offer virtual or phone appointments?

Yes, absolutely. Some of Dr. Molly's patients work with her entirely over the phone. Treatment plans, lab and imaging orders, referrals, supplement ordering, prescriptions, and more can be handled electronically — so a commute never has to stand between you and your care. In some situations, home visits are also an option; please inquire with Dr. Bina personally if you're interested.

Booking & logistics

Scheduling, payment & practical details.

How do I book an appointment?

Online booking isn't available at this time — reach out directly for scheduling and pricing. Text or call (406) 534-9779, or email drmollybina@gmail.com. Interested in group acupuncture sessions? Inquire with Dr. Bina personally for details. You can also request a visit here and she'll reach out.

Do you accept insurance?

Dr. Bina's practice is cash-pay and does not submit or bill to insurance companies — she is considered an out-of-network provider. Superbills (itemized receipts of medical services) can be provided on request, which you submit to your own insurance company for possible direct reimbursement. We recommend calling your insurer to ask about the details of naturopathic and/or acupuncture coverage.

What forms of payment do you accept?

Cash, check, all major credit cards, and HSA/FSA cards.

Where should I buy the supplements you recommend?

Supplements can be picked up at Dr. Molly's office — please arrange with her directly — or ordered online through her Fullscript page. Fullscript is a professional-grade supplement dispensary that works directly with licensed providers, so products are third-party tested and verified for quality. Many general supplement sites are riskier — they frequently host unvetted third-party sellers, which, combined with lenient FDA regulation, opens the door to counterfeit products, expired inventory, and mislabeled or contaminated ingredients.

Where is Dr. Molly Bina's office located?

1227 Broadwater Avenue, Billings, MT 59102. The office is in a brick house situated behind the Fike Chiropractic building, immediately north of Broadwater Avenue. Dr. Bina shares the space with First Breath Midwifery, Summer Harvest Midwifery, and Dr. Brooke Bertelson, ND. Get directions →

Still have questions?

Let's find out if we're the right fit.

Request a visit and I'll personally reach out, or call or text with anything on your mind. In-person, phone, and telehealth visits welcome across Montana.

Text or call (406) 534-9779 · email drmollybina@gmail.com